Yeah if you already have a lifetime pass then essentially nothing changes. They also did the right thing about giving people a pretty good heads up to purchase a lifetime pass before they raised the price.
Your users may have gotten the notice (my family didn’t) but they can ignore it if the server owner has a lifetime pass.
Not to say I’m not annoyed and they definitely should not be doing this except for their enterprise line. Would I buy another Synology again, no definitely not.
However most “consumers” buying a NAS are already pretty tech savvy. When this issue happened to me I googled it and found and applied the script in 15 or so minutes. Run the script essentially once a year or so when major updates come along. Hasn’t been a huge issue. The issue will be if /when they block this script or other fixes.
I basically run this setup, Synology nas for storage and a nuc12 for proxmox. Things like pihole I run on both for HA. You will also have a much better experience using Plex on an Intel NUC with quick assist.
As mentioned above the helper scripts will save you a ton of time. You should definitely check them out. Proxmox allows you to easily backup and restore. So its much easier to tinker and play around without taking down the whole network.
Instead of taking a minute to just read the entire email, they decided to go immediately to the internet to complain. Then when people explained to them multiple times what is going on they decided to argue with them instead of ya know reading the email. The internet is alive and well.